Disclaimer

The information and services available on Trainly.in are provided for general railway enquiry, travel-planning and assistance purposes. Reasonable efforts may be made to display useful and current information; however, Trainly.in does not warrant that every item of information will always be complete, accurate, uninterrupted or up to date.

By accessing or using this website, you acknowledge that railway operations, seat availability, fares, train timings, routes, platform information and booking conditions may change without prior notice.

Railway information displayed on Trainly.in may be obtained from third-party APIs, external service providers, public data sources, user-supplied information or railway-related systems.

Such information may be affected by transmission delay, system maintenance, caching, network issues, source-data errors or last-minute operational changes.

• Train schedules and routes may be revised.
• Trains may be rescheduled, diverted, short terminated or cancelled.
• Stations and stoppages may change temporarily.
• Running days and departure dates may be modified.
• Platform information may be assigned or changed shortly before arrival or departure.

Seat availability shown on Trainly.in represents the information returned by the relevant data source at a particular point in time. Availability may change immediately due to other bookings, cancellations, quota releases, chart preparation or system updates.

PNR information displayed on Trainly.in may include booking status, current status, coach details, berth details, chart status and journey information received from an external source.

The displayed PNR status may be delayed, incomplete or temporarily inconsistent with the latest status available through an official railway system.

Live-running information, expected arrival, expected departure, delay duration, current station and next station details are estimates based on information available from external systems.

Actual train movement may differ because of operational control, traffic regulation, weather, maintenance, signal conditions, route diversion, emergencies or delayed data transmission.

• Do not rely exclusively on Trainly.in to determine when to reach or leave a station.
• Passengers should reach the station sufficiently before the scheduled departure time.
• Station announcements and official instructions should be followed.

Fare information displayed on Trainly.in may be indicative and may vary according to class, quota, passenger category, dynamic pricing, catering charges, reservation charges, taxes, insurance, distance, boarding point and railway rules.

Where Trainly.in offers assistance or another service, the total payable amount may separately include:

• railway or ticket-related amount;
• service or assistance charges;
• payment-gateway or processing charges;
• optional assurance or protection charges;
• other amounts disclosed before payment.

Submission of passenger information, a journey enquiry, booking request or payment request through Trainly.in does not itself create a confirmed railway reservation.

A booking or travel-assistance request may remain subject to:

• seat and quota availability;
• correct passenger and journey information;
• successful receipt and verification of payment;
• availability of the applicable booking service;
• railway rules and technical processing;
• completion within the applicable time limit.

A journey should be treated as booked only after the user receives a valid booking confirmation, PNR and ticket or reservation document.

Payments made through UPI, payment gateways, banks or other payment providers are subject to the terms, technical systems and processing rules of those providers.

A successful debit from a user's bank account does not automatically mean that the corresponding request or booking has been successfully processed.

• A payment may remain pending while verification is completed.
• A UTR or transaction number must be valid and associated with the correct payment.
• Duplicate or incorrect payments may require manual verification.
• Bank, UPI or gateway outages may delay transaction confirmation.
• Payment made to an incorrect or unauthorised account may not be recoverable through Trainly.in.

Refund eligibility and the amount refundable may depend upon booking status, service status, railway rules, cancellation rules, payment-provider charges and any specific protection or refund option selected by the user.

Where a refund is approved or initiated, the time taken to reflect in the user's bank account, card or UPI account may depend on the bank or payment provider.

Trainly.in may rely on third parties for railway data, payment processing, hosting, security, messaging, email, analytics, maps or other technical services.

Trainly.in does not control the availability, accuracy, security, policies or independent actions of such providers and is not responsible for:

• third-party outages or system failures;
• incorrect or delayed data supplied by a provider;
• payment-provider processing delays;
• changes made to third-party services or APIs;
• third-party privacy or security practices.

Each passenger remains responsible for complying with railway rules and for carrying a valid ticket, acceptable identification and any document required for the journey.

Users should independently verify:

• passenger names and ages;
• train number and train name;
• journey date and boarding date;
• origin, destination and boarding station;
• class, quota, coach and berth details;
• departure time and reporting requirements;
• ticket status after chart preparation.

Trainly.in does not guarantee uninterrupted access to its website, database, APIs, payment systems, enquiry results, downloadable tickets, email messages or notifications.

Access or functionality may be interrupted because of:

• scheduled or emergency maintenance;
• server, hosting or database issues;
• internet or telecommunications failure;
• cybersecurity measures or suspected misuse;
• third-party API restrictions;
• events beyond reasonable control.

Trainly.in may contain links to external websites, payment pages, social-media services, railway resources or other third-party platforms.

These links are provided for convenience. Trainly.in does not necessarily endorse, control or guarantee the content, security, accuracy or availability of an external website.

Users should review the terms and privacy policy of an external website before providing personal or payment information.

To the fullest extent permitted by applicable law, Trainly.in and its operator shall not be liable for any indirect, incidental, special, consequential or punitive loss arising from use of, or inability to use, this website.

This limitation includes loss resulting from:

• incorrect or delayed railway information;
• train delay, diversion or cancellation;
• failure to obtain a confirmed reservation;
• incorrect passenger or journey details;
• payment failure or bank delay;
• third-party service interruption;
• loss of data or unauthorised access;
• reliance on information that subsequently changes.

Trainly.in may revise this disclaimer to reflect changes in services, railway-data sources, payment systems, legal requirements, technical arrangements or business practices.

The revised version will be published on this page with an updated revision date. Continued use of the website after publication indicates acknowledgement of the revised disclaimer.